I was extremely impressed by Spencers Villa and thought that the Manager was excellent in showing us around and explaining the service. He also was able to put a real good human face on it by talking about the people they support and the difficulties that they had faced with transition and behaviour that had been very severe at first, but after three months, they were settled and now calls it home. I was impressed. 26th July 2013

To all the staff at St. Patricks - and we mean ALL the staff - Managers, Carers, Nurses, Support Workers, Cleaners, Kitchen staff etc.

The love you have all shown to ourselves and more so to our dear brother and uncle will be remembered and appreciated by our family forever. You are all very special people and we thank you. Our love and thanks.
24th July 2013

To all the lovely staff at Henesy House. This is a place so wonderful, no words can explain – it’s like a family. I felt that way you’re all so friendly made everyone feel wanted. Lovely doctors, nurses, wonderful staff everyone felt so needed and believe me we really did feel needed just as you all are.

It’s so family orientated - all the staff are lovely, the management must be proud of you all and you all must be proud of them. I've never known a place like it its wonderful in every way. Thank you all so very much. 22nd July 2013

We would like to say a huge thank you to all the staff at Charnwood Lodge, in particular those on Wallace Grove. Dad could not have been better care for.

You made his last 2 years very happy ones. He obviously adored the staff there so thank you again. 17th July 2013

I would like to thank all the staff at Henesy House in Manchester for their kindness and consideration as well as medical treatment throughout my stay. It's difficult to single on particular member of staff as they work as a team and everybody plays their part superbly, once again thank you very much for your support and understanding. 15th July 2013.


I took my dad to see my mum on Sunday as she was not well enough to him, he enjoyed the change of scene and was very happy to get back to The Peele. When I brought him back he told me I was not to worry about him as he is very happy at his home. Awww! That really made me smile and happy in my heart that I know he is being looked after. A big thank you to you and all the staff on the Etchells. 2nd July 2013.

I would like to put in writing how the team on Saxon Ward at St Stephens are. They looked after my mother in the time she was there with such tender care, generosity, sympathy and dedication. Words alone cannot describe it sufficiently. My husband and I feel privileged to have been able to witness first-hand the warmth of one human being to another. My mother spent her last days in the best place in the world. Thank you. 1st July 2013

As a student nurse I am on placement at Whitby Drive for three weeks, I am very impressed with the love and care shown by the staff - they treat the residents as if they were their own family. They take great care to ensure all needs are met and pay a great deal of attention to keeping the residents happy they work non-stop and are worth their weight in gold. 25th June 2013

This is my first contact with Whitby Drive - I took the service for a resident’s funeral and have never been so impressed with care offered. The staff have the most hospitable, caring attitude - very welcoming surely those they care for must have the mist caring environment a pleasure to visit. From Minister. 25th June 2013

Thanks to all the staff at Charlotte Grange and especially the girls of EMI unit without whose help, support and love both my dad and myself could never have managed thank you all from the bottom of my heart. 24th June 2013