"Top marks for care, cleanliness and putting ... first at The Peele. Friendly helpful staff, brilliant place, very welcoming. Many thanks. 4th August 2012
Thank you to all the fabulous staff which work extremely hard. My dad is on Etchells at The Peele, he is happy and content and loves his new home. Thank you for making him happy". 4th September 2012
"Father commented on how pleased he was with the care provided for his son. He further stated that he always seems happy at Reinwood Avenue, well fed and neat and tidy in appearance". 31st August 2012
"Just a belated thank you for the care and attention you all gave my father during his stay with you at Eccleston Court Care Home. It was greatly appreciated, we are fortunate to have people like yourselves to help and assist when they need it most. Once again many thanks". 31st August 2012.
"With great appreciation to you all for the care and kindness you showed dad. Can't thank you enough". Eccleston Court Care Home, 31st August 2012
"On behalf of our family may I thank you and all the staff for the kindness and care shown to my mother during her stay with you at Eccleston Court Care Home. We were all impressed by the facilities. Indeed it was more like a country house than the typical impression of a nursing home. Mum thought the food was great and your staff from personal experience were always prepared to adjust and modify meal plans whenever possible.
Staff always had a smile and a cheerful word in the most difficult of circumstances. This was very much appreciated by us all. It was in definite contrast to other homes where she had previously spent time. Mum was happy and content at Eccleston and her last days were filled with smiles, tenderness and consideration - as should be the case, all due to your staff - an excellent team.
As a family we were impressed by the standards of cleanliness, entertainment and good hygiene practices, these together with the very high levels of medical care, gave us complete peace of mind. The quality of your staff when dealing with outside agencies was also a real source of comfort. We felt it was excellent and most professional. We could compliment so many people - they were superb." 31st August 2012
"Thank you for all the care and attention ... received whilst in her stay at Eccleston Court Care Home". 31st August 2012
"I would like to thank you all at CIC Group and particularly Green Heys Care Home for the care my mum was given over the last few years. The staff were wonderful and I will always remember the love they gave mum". 27th August 2012
"I am writing to pass on my compliments with regards to your staff. I visited ... one lunchtime, the staff on duty were having their lunch together. There was banter between residents and staff which all of the residents were enjoying. It was a great example of inclusion and equality and was a privilege to be part of.
It is very important to dad and me that ... is relaxed and happy where he lives and I couldnt have been happier to see him enjoying himself so much. I hope you are appreciated from the management of the house and staff team, in my opnion they are excellent.
As you know we have been worried about .... not wanting to go out, even in the garden. However a staff member has been able to get him to wave me off after visits and also helps get him to wash his car which is a huge improvement. I felt I had to put pen to paper as people are quick to complain but not give praise when and where due. I myself work with people with LD and visit lots of properties, from a personal opinion Parkside is up amongst the best. We just wanted to thank you and your staff for making his life so happy, even to the point where he cannot wait to get back no matter where we take him". 22nd August 2012
"Would like to thank you for all your support that you have given to ... he loved his time with you all. I personally would like to take this opportunity to express our utmost thanks to R. He is such a gentleman, we have learnt so much from him the way he interacts with ... he always seems to bring out the best of him. What can I say only Thank you all so very much, you have been wonderful". - Vocational Support Services, 22th August 2012