From the mother of a service user following the service throwing a birthday party for her son:
This is just to say a very big thank you to you and all your staff members who helped with my son’s party. We all thought it was a success and enjoyed ourselves immensely. Seafarers Walk - 15th January 2013

Please pass on my thanks and gratitude to all the staff at Southern Street who have worked so hard and strived gone the extra mile to give my sons a lovely Christmas. The family had lovely meal out with my sons - it was perfect. 4th January 2013

I want to thank you all at Belvedere for helping me settle in. There always being someone to speak to when I have needed a chat and for making me feel wanted and valued and for believing in me. I think you are all amazing. I wish I could give something more to show my appreciation, I hope I can do that by making you all proud by making a success of my new home. Thank you from the bottom of my heart. 20th December 2012

Please can I make you aware of the excellent standard of service, caring and professionalism given to me by … on the Hollin Croft Unit at The Peele. She is absolutely marvellous with the residents and was especially helpful to myself this week with my Mum who is at present unwell with a chest infection. She always has time and a smile for family members and residents.I would like to say that although everyone on the unit are always very helpful she was so caring during what is a stressful period for myself and family when a family member is unwell. 19th December 2012

To all the staff at St John's. We haven't got enough words to express our thanks. All we can say is thank you so much. 17th December 2012

I’m writing to thank the manager and the staff of St John's Care Home for the outstanding care and consideration provided for my brother who was nursed by you over the last few years.

Especially, I would like to thank all the staff who tended for his needs so professionally in the last year. They were kindness, patience and cheerfulness personified as they administered a very difficult duty.

Despite his illness he always seemed very happy with the care he received and when I visited with my family I was impressed with everything I saw and all the staff I met. 11th December 2012

I can hardly begin to thank you all for the care, support and friendship that you showed my parents and our families over the past six years. It really has gone beyond the remit of the job on occasion. There is so much bad press about care homes but I have seen nothing but compassion, humour and dedication under circumstances that most families would buckle under.

You became another family to them. Given that there's rather a lot of Alzheimer’s in my family I can't think of a better place to be than in St. Johns - so make sure there's a room for me when it's my turn! 11th December 2012

I am extremely pleased with the service my son receives at Abshot Road. The manager and the team have done and continue to do a fantastic job. 30th November 2012

To all the staff at Eccleston Court Care Home, thank you for looking after Dad. Kindness like yours means more than you know. Love and best wishes. 28th November 2012

Thank you to all the team at Trumans Lane. Just knowing that our son is happy means the world to us.

The social worker said she had visited him at home and it was one of the most delightful and highly personalised houses she had seen. 27th November 2012