Complex Care

As one of Britain’s largest and most successful social care charities, Community Integrated Care is proud to offer a wide range of specialist care and support to adults living with complex needs.

Whether as a result of a congenital condition, or through catastrophic personal injury, our aim is to ensure that anyone living with complex care needs can live with dignity, independence and choice.

Personalised Support

Community Integrated Care is committed to delivering genuinely person-centred services. We focus on how people want to
be supported, what they want to achieve in life and what is important to them.

We provide consistent, long-term, reliable complex care and constantly strive to deliver the highest quality support. We recognise the complexities of supporting people within their own home and understand the sensitivity required to ensure that a stable and comfortable environment is always maintained.

As well as offering tailored support solutions that are as unique as each person we support, we offer a holistic full-service approach to complex care conditions, including:-

  • Bespoke recruitment to deliver reliable complex care
  • Specialist training and ongoing support for teams
  • Practical support for our Commissioners and Case Managers
  • Comprehensive reporting pre-litigation

Our Team

We recognise how sensitive and specialist complex care support and rehabilitation is and we ensure that our support is delivered through highly skilled teams who have the right experience and knowledge. Each team member undertakes bespoke training programmes centred on the individual needs of each person supported and we have our own dedicated, in-house Learning & Development function, to support this commitment.

Who we work with

Naturally, our support always begins with the needs and wishes of each person we support and their loved ones. From there, we then work closely with the following groups to co-produce the right package of care:-

  • Clinical Commissioning Groups
  • Continuing Healthcare Teams
  • Case Managers
  • Hospitals
  • Spinal Cord Injury Centres
  • Multi-Disciplinary Teams
  • Legal Teams

We provide personalised services, independence and postive outcomes for clients following life changing injury and illness including:

Our approach is a co-produced pathway connecting people back to their lives, loved ones and communities promoting independence through bespoke provision into work, education and activities.

Meet Jack

Jack is an independent 24-year-old who was involved in a roadtraffic accident. The accident left him with a spinal cord injury. But Jack didn’t let this life-changing injury hold him back. Following an intensive rehabilitation programme, Jack become passionate about regaining his independence, developing new skills and living the best life possible. With support from Community Integrated Care’s specialist team, Jack began attending college one day a week, completing a welding course.

In 2017 Jack proudly left his family home to live in his own accommodation, increasing his support to six days a week. The flexibility and guidance from Community Integrated Care enabled Jack to become more confident and self-sufficient in his everyday life - cooking, cleaning and socialising independently. By January 2019 Jack’s confidence had grown massively, and with the support of his Care Team and Case Manager, he gained the independence he always wanted and we’re proud to say he no longer requires support from Community Integrated Care.

Want to find out more?

If you would like any further information about Community Integrated Care and our Complex Care services, please contact