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Feedback

We’re committed to continuous improvement and welcome all feedback to help our charity be the best it can be. If you have any feedback on Community Integrated Care or the services we deliver please use the following form and select ‘Compliment’, ‘Comment’ or ‘Complaint’.

Please note, over the Easter holidays these enquiries will NOT be monitored on 29th, 30th, 31st March & 1st April.

If you have an emergency operational / service issue which requires immediate attention, please contact the Out of Hours On-Call number on: 0300 0040445.

If your request is an urgent press enquiry, which cannot wait until the next working day and needs an immediate response, please email communications@c-i-c.co.uk.

All other requests will be handled on Tuesday 2nd April.

All feedback will be acknowledged within 3 working days. If you are raising a complaint an investigation will be carried out by an impartial person and we will aim resolve your complaint within 20 working days, unless there are other local arrangements in place.

Find our full Comments & Complaints Policy here.

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In order for us to acknowledge your enquiry, we will need you to provide your contact details. However, if you wish to submit your feedback anonymously you can do so.