Case Studies

  • Ella's Story

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    Ella tells us how Thorney Croft Day Care Centre in Stranraer made such a big difference to her life:

    “My name is Ella. I am 89 years old and I have attended Thorney Croft Day Care Centre for two years. When I first joined, I felt lonely and quite isolated because my family do not live locally. I remember my social worker Jane encouraged me to join, she said it would be good for me to mix with other people and that Thorney Croft had really helped lots of people she knew. I must admit, I was reluctant, I said to myself, “How will it help me?” and “I won’t know anyone”, but I eventually decided to give it a try.

    And now…well things have really changed! I do so much at Thorneycroft, I start the day doing some baking (and until I started day care I hadn’t baked in my life – who would believe I would start baking at my age!) and after that I do any number of great activities. We do it all – visits from local schools and entertainment, going for ice creams, musical exercises, quizzes to keep the brain active, gardening – and even just having a nice catch up over a cup of tea. 

    The staff are wonderful and encourage us to try new things. They’ve always got time for you and really include us in the running of the centre, I’ve even been involved in interviewing staff for the service, it makes me feel my opinion is valued.

    Sadly, I recently lost my son who lived in America. I was devastated but I can honestly say without the friendship and support from staff and my friends Helen and Margaret who I met at Day Care, I would not have got through it.

    Day care has really helped me cope with the challenges and changes in my life. I often think, how did I cope without it. It’s a great wee place, it changed my life.”

  • Young girl supported at CIC's Children's Enablement Services

    Lyndsay's story

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    Lyndsay, 20 has been supported by Community Integrated Care for several years, throughout her transitional period from school to college. With CIC’s support, Lyndsay is now pursuing her dream job of working with children...

    “Lyndsay has always been really great around children and has often said that she would love to become a teaching assistant,” explains Katrina Pooley, Community Integrated Care Project Manager. “With this in mind, we managed to help her secure a volunteer placement at a local school one day a week. The placement has gone so well that we’ve managed to pull back on our support for Lyndsay, and she now volunteers on her own, which is fantastic.”

    “We still see Lyndsay a few times a week, supporting her to get out and about and socialise. We’ll often go to the local disco, to the bowling alley or for day trips out,” explains Katrina. “In the future we hope to be able to support Lyndsay to build up her work experience in schools and nurseries, with the aim of helping her get a full-time role working with children – that would be Lyndsay’s ultimate goal and we’ll do everything we can to help her achieve it.”

  • Supported employment with CIC Vocational Support in Liverpool

    Matthew's story

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    Matthew is a determined young man who over the past five years of gone on to achieve his goal of securing not one, but two paid jobs…

    "At first Matt was really quite shy and anxious about working but it was clear that he had a natural affinity with children, so we supported him to find vocational training at a local Sure Steps nursery," explains Support Worker, Judith.

    "Soon after, Matthew was offered a paid role and now works totally independently from us at the nursery, which is an amazing achievement. However, Matthew didn't stop there; he then decided to take up a short placement with Next too. Again his efficiency and enthusiasm impressed and he was offered another paid role!"

    Judith adds: "Matt's success demonstrates what can be achieved with Vocational Support. He has overcome a lot of barriers and we couldn't be prouder of him."

  • Amy hard at work at Costa Coffee in Liverpool!

    Amy's story

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    Amy McConville is 28 years old, and is supported by our Vocational Support Service in Liverpool.

    Amy McConville is 28 years old, and is supported by our Vocational Support Service in Liverpool.

    Amy has always been a people person, and was overjoyed in 2010 when she landed her dream job at Costa Coffee at a local Retail Park.

    Since then, Amy’s progress has been phenomenal – she’s blossomed with confidence, skill and a passion for customer service. Her outstanding rapport with her customers has been recognised by everyone around her… not to mention she makes a mean Cappuccino!

    Her contribution to the team hasn’t gone unnoticed by her managers, who told us: “We love having Amy as part of our team. Not only is she hard working, she is an absolute star who never fails to bring a smile to everyone's face!”

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