Careers Case Studies
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A champion of people’s independence, a commitment to health and wellbeing, and a loveable personality that fills people with enthusiasm – just some of the reasons why Cortney Henry was shortlisted for the Care Home Worker Award at the Great British Care Awards.
Cortney is fun, friendly and dedicated – the type that of person that sees opportunities, rather than challenges. These qualities saw him play an important role in assisting a person he supports to lose six stone in weight - improving their health, wellbeing and mobility. Cortney was always there, providing advice and encouragement, and has transformed their independence.
He’s commended for his willingness to always help out, bright ideas and ability to bring people together. Not only does he have great relationships with the people we support, but he also has the respect of their loved ones and our colleagues too.
Emma Oaks’ incredible first year in the care sector has been recognised with a nomination for the Care Newcomer Award at the Great British Care Awards.
Nineteen year old Emma joined Community Integrated Care as a support worker, wanting to find a career that would allow her to make a difference to people’s lives. She has more than achieved this goal, bringing to her role her effervescent personality and passion for life.
Emma had previously worked in the fitness industry and she’s used the skills she gained in this sector in our services too. Always person-centred, Emma finds out what people love in life and then supports them to follow their passions - whether that’s attending the gym, creating art or even just enjoying a good night out at the cinema.
We know that our amazing Care Newcomer, Emma, has many bright years ahead.
“Last year my family and I moved to Glasgow, from my home country of Italy. Relocating to Scotland was a big step, so I was keen to find a job that would help me to meet new people, as well as develop my talents.
One of my friends works at Elder Grove Place, a service supporting three people with learning disabilities, and they told me about a Support Worker vacancy that was coming up. I felt that as a naturally caring person, with a positive outlook, I could bring a lot to the role and I was very excited to apply for it.
Getting the job at Elder Grove has been one of the best experiences of my life.
As a Support Worker, it is my job to help John, Colin and Stephen, the three people who live at Elder Grove, to lead happy, healthy and fulfilled lives. Every day is different. My responsibilities can range from helping them to take medication, to supporting them to enjoy fun days out in the community and take part in music therapy sessions.
This has been my first experience of working in social care, so I was a little nervous at first. However, I’ve been given lots of support, encouragement and mentoring from my colleagues, as well as some great training. Hopefully, I’ve been able to give something back to the service too – my manager often praises my youthful outlook and enthusiasm, and I’ve really developed great relationships with everyone here.
To be a good support worker, you need to be caring, patient, attentive, and able to communicate well; my job has helped me to develop all of these qualities and many more. But most of all, I’ve found that working in care is an incredibly rewarding vocation – for me, there is no greater satisfaction than helping John, Colin and Stephen to be at their most independent and lead full and happy lives.”
“I joined Community Integrated Care when I was only 18 and initially started work at another service which was home to five people with learning difficulties,” says Michelle. “This was a great job and gave me lots of experience, but when the job working with Elaine came up I jumped at the chance.”
“I have known Elaine since I was only 8 or 9, so she feels like family to me. I was excited at the thought of being part of her life, helping her become more independent, do the things she loves and generally, enjoy a great quality of life.”
“Elaine lives in her own bungalow and because of her needs, she has one-to-one support. But she’s a very independent lady and is always on the go. If we’re not down at the Metro Centre on a shopping trip or taking a drive out to the countryside, we’ll be at the cinema or down at the bowling alley.”
“It’s great knowing that as well as making sure Elaine is leading a full and happy life, I am also developing and building a strong career in care. Since joining Community Integrated Care I have done tons of training, been supported to complete my NVQ 2 in Social Care and had a promotion. Next, I plan on doing my NVQ 3 – I really feel like the sky’s the limit!”
“Every day I think how fortunate I am to be able to do a job that I love, with people that I love. Community Integrated Care is such a special place, because the people we support are so special, and as long as they are happy, I’m happy too.”
Image: Michelle (pictured left) with Elaine.