What is it like to work at Community Integrated Care?
At Community Integrated Care we recognise that it is the hard work, passion and commitment of our staff that enables us to continue to deliver excellent care to the thousands of people we support. That is why we promise to not only invest in our services, but in the people who deliver them too.
Provided that you enjoy working with people, are compassionate, enthusiastic and share our vision of an inclusive society, then we can offer you a worthwhile and rewarding career in care.
Find out more about what it is like working for Community Integrated Care by reading our staff stories...
Jacqui Moran is Service Leader across four of Community Integrated Care’s services in Liverpool, joining the organisation in March 2008 as a Support Worker. Having worked in several settings, Jacqui decided that working in mental health services was her true calling.
As Team Leader and more recently, Service Leader, Jacqui’s expertise and empathy has made her an indispensable part of the Community Integrated Care family. Jacqui has remained a constant in the sometimes turbulent lives of the people she supports, many of whom were on the selection panel that chose her as Team Leader. The relationships she has built with them since this day have stood firm, with the people she supports praising Jacqui as their biggest advocate.
Jacqui is held in extremely high regard by colleagues and external professionals alike. During a recent contract review consultation with a gentleman supported, Jacqui was praised by representatives from Liverpool City Council, who commended her for “being at the forefront, steamrolling the way with pilot schemes that LCC have only recently discussed”.
Jacqui’s dedication can be illustrated in her continued support of a tenant in his late 50s at Buckingham Road. After six months at Jacqui’s service, the gentleman, who had experienced mental health concerns, got his own tenancy independent of any support. Despite no longer being supported by Community Integrated Care, Jacqui stayed in touch, such was her deep concern for the man’s wellbeing.
After six months, he was badly injured, spending months in hospital with a fractured skull and brain injury. Jacqui remained by his side throughout, and in her own time, supported him throughout his rehabilitation and respite in hospital. Attending all of his care meetings, Jacqui was told that the man required 24-hour nursing care. Knowing the man’s strength of character, Jacqui disagreed, and pleaded for him to be referred back to her service. With the support of the team, led by Jacqui, the man has made a remarkable recovery. Amazingly, he has just been declared medically fit to drive again – which has given him back his independence, and helped him rebuild networks with friends and family.
Jacqui is described by her team as ‘the epitome of what a care manager should be’ – and we’re sure nobody could disagree, particularly has she’s been shortlisted for an amazing THREE care sector awards this year!
Not only passionate about her work, Jacqui keeps busy in her spare time too, and can often be found lending an hour or two volunteering at Berwyn Railways Station in North Wales, to fundraise for the preservation of steam heritage.
Jodie Holland, 21, works at Gilmorton Flats, a supported living tenancy in Leicester which supports 11 adults with learning disabilities to live independently in the community.
Earlier this year, Andrew, a tenant who Jodie was Key Worker to, received the sad news that he had terminal cancer. Despite being devastated by the news themselves, Jodie and her colleagues did not let their support falter and supported Andrew to come to terms with his challenging diagnosis. Jodie took her support one step further, by working with Andrew to create a ‘Bucket List’ of activities he would like to achieve and accomplish before he passed away.
The Bucket List contained a list of all of Andrew’s hopes and ambitions – ranging from the small, to go on a boat trip, to the immensely significant – getting back in touch with his brother who he had lost contact with, for regular lunches. Jodie supported him to achieve all of these goals – working tirelessly to make them happen. The pinnacle of Andrew’s bucket list was to take one last holiday – visiting the Lake Distict, a place Andrew had always wanted to visit due to his love of nature and the great outdoors. Jodie carefully planned a holiday that would involve all of his favourite pastimes, and went with him to ensure that not only did he have a great time, but that he was fully supported throughout.
He came back from his holiday relaxed, calm, and ready to face whatever his diagnosis would throw at him. The tenant unfortunately passed away shortly afterwards, but the devotion of Jodie and the staff team meant that he was fulfilled and happy when he passed away. Quote from Andrew’s brother: ‘It’s so nice to see that Andrew had a good life right to the end. Jodie and the staff at Gilmorton are so caring and looked after him so well. A big thank you.’
Within two years of working for our charity, Chrstine Cundall was recognised as Britain’s best care home worker at The Great British Care Awards. Her amazing success show’s that great care always begins with caring people.
When Christine applied for a job at EachStep Blackley, she had very little experience of working in care. She explains, “For many years I was the main carer for my mother, who lived with dementia. I felt passionately after this experience that supporting people with dementia was my vocation and that by working in care, I could give other people the same standard of support that I gave to my own mum.”
As a Care and Activity Worker at EachStep Blackley, its Christine’s role to provide people with both the physical and emotional care that they need, and also support them to enjoy full and active lives too.
She explains, “It’s not my job to do things for our residents, but to support them to do things for themselves – helping them to stay independent, happy and fulfilled. It’s a wonderful feeling to see the people we support continuing to do the things they love and getting involved in life in our service.”
“We work hard to understand the lives of every person we support - the things that they enjoy and the things that bring them comfort, and we bring this to the fore in their support. It’s our responsibility to keep whatever has always been important to a person – their family and friends, their religion, their favourite football team, or hobbies like music and gardening – part of their lives. When you do this, you’re seeing the person not their dementia.”
“Last year my family and I moved to Glasgow, from my home country of Italy. Relocating to Scotland was a big step, so I was keen to find a job that would help me to meet new people, as well as develop my talents.
One of my friends works at Elder Grove Place, a service supporting three people with learning disabilities, and they told me about a Support Worker vacancy that was coming up. I felt that as a naturally caring person, with a positive outlook, I could bring a lot to the role and I was very excited to apply for it.
Getting the job at Elder Grove has been one of the best experiences of my life.
As a Support Worker, it is my job to help John, Colin and Stephen, the three people who live at Elder Grove, to lead happy, healthy and fulfilled lives. Every day is different. My responsibilities can range from helping them to take medication, to supporting them to enjoy fun days out in the community and take part in music therapy sessions.
This has been my first experience of working in social care, so I was a little nervous at first. However, I’ve been given lots of support, encouragement and mentoring from my colleagues, as well as some great training. Hopefully, I’ve been able to give something back to the service too – my manager often praises my youthful outlook and enthusiasm, and I’ve really developed great relationships with everyone here.
To be a good support worker, you need to be caring, patient, attentive, and able to communicate well; my job has helped me to develop all of these qualities and many more. But most of all, I’ve found that working in care is an incredibly rewarding vocation – for me, there is no greater satisfaction than helping John, Colin and Stephen to be at their most independent and lead full and happy lives.”