When a resident joins us we welcome their whole family into Charlotte Grange residential home. As with all CIC’s residential homes, there are no regimented visiting times and relatives can stay overnight if they need to. Individual support networks help make the relationships. We have a strong residency group which also includes families and friends and transition into a residential home setting much easier and we do all we can to facilitate these colleagues. They work tirelessly, fundraising and participating in many of the activities. They are a successful team and many family members stay involved with us even after their loved ones have departed.

 

Palliative Care and End of Life Care are Charlotte Grange’s areas of expertise. All my team passionately believe that people who are dying from progressive or chronic conditions should have the choice where and with whom they spend their last remaining days. We have worked with families and bereavement support groups to devise our End of Life care provision. Residents and their families are provided with choices and options at this sensitive time. Many choose to remain with us. We ensure they are supported in the comfort of their own rooms, surrounded by their family and friends and given excellent medical care by qualified staff they know.

 

I have worked as a manager for CIC for eight years. I took over the management of Charlotte Grange in October 2001.The committed team at Charlotte Grange are just one example of CIC’s commitment to delivering the best services for individuals.”