Independent Living

Personalisation - How we deliver self-directed support

For us at CIC, Personalisation is all about Putting the Individual First… It’s our motto, but more importantly, its how we deliver our services.

The Government summarises Personalisation as "the way in which services are tailored to the needs and preferences of citizens. The overall vision is that the state should empower citizens to shape their own lives and the services they receive." CIC has been successfully delivering person centred care in a variety of ways for over 20 years. We have been involved in developing personalisation services, since our participation in the first government In Control pilot services in the North East. All over the UK we are supporting an increasing number of people, of all ages and backgrounds, with personalised budgets.

 

We know that each person we serve is unique and has their own likes, dislikes, interests and aspirations. We also know that there is nothing more satisfying than helping individuals lead fuller lives in their own community – its what inspires us!

Personalisation is built upon these principles but it transforms the traditional care and support arrangements. It also means that you can take control by having the budget for your care and support paid directly to you…

 

 

CIC can also provide practical help and support to you (and your family) to

We will constantly review your support and requirements and if they change, we will adapt our support to these changes. It is important to remember that if you are happy with the services you have at the moment, you may choose to keep it the same.

 

• advice and help to claim welfare and housing benefit

• advice and help with assistive technology

• support with personal care

• help recruit the best person to provide support

You choose:
• how much care and support you want
• how and where  you get it
• who you get it from.

Personalisation is also about relationships. Whatever the requirements for your support, it is important that you feel comfortable, safe and content with the person who is supporting you. CIC’s carers and support workers are committed to building successful, life-enhancing relationships with you and with your families and your community.

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You Can Do It!
Our commitment to you

• CIC are committed to finding creative and flexible solutions to enable the best possible outcomes for people, ensuring that they have the means and support to live a full life and contribute to society.

• We believe that person-centred planning and self directed support should become mainstream activities with personal budgets which maximise choice and control.

• CIC believe that people are entitled to personal privacy and dignity to be treated with respect and kindness, to feel included and understood and to have opportunities to engage in meaningful relationships as a valued member fo the community in which they live.

• We believe that at CIC we ensure that people can have maximum choice and control over the service they receive, ensuring we fit services around the persons needs rather than expecting people to fit into a service.

 

 

 

 

You’re in control

CIC is flexible and responsive to your individual needs. Here are some activities we can support you to do:

• access leisure pursuits (cinemas, restaurants, pursuing hobbies, sports; etc)

• fulfill talents and skills through activities

• access holidays (home and abroad)

• access employment and training

• access community activities

• maintain links with family and friends

• network with other agencies

 

Accessing Personalised Care

Individuals can recieve a budget from social services to purchase their support, if they choose. Whether the Local Authority call it an Individual Budget, a Direct Payment, an Individual Service Fund (ISF) or some other financial name, it is the amount of council money available for an individual’s care and support costs in line with an agreed support plan.

Contact us

If you have or are considering having a personalised budget and would like to talk to CIC about how we can assist you, please contact one of our Independent Living Directors in your region

North East England

Denise Blewitt 01325 307872

North and North West England

Jill Lucock 0151 230 4480

South England

Denise Blewitt 01325 307872

Scotland

Brian Murphy 0141 781 4610