Meet Caroline Wilcock, HR Officer...

“I joined CIC back in 2009 looking for a new challenge,” says Caroline. “I had spent eight years working in the private sector, primarily in the financial services industry, and I really wanted to try something new.”

“When I came across the job at CIC I was really attracted to the charity’s ethos, and was inspired by the thought of a role which had a wider social impact. Although moving from the finance industry to the social care sector was a big change, it definitely turned out to be the right move and I’ve not looked back since.”

Indeed, Caroline quickly settled into her role, instantly becoming a well-respected and much-valued member of the team. So much so that in November 2009, only seven months after coming into post, Caroline won a top customer services award at our charity’s annual awards ceremony, in recognition of her exceptional approach to customer relations.

Joanne Warren, the manager who nominated Caroline for the accolade, says: “As a manager, I really rely on the support of my colleagues in HR. As soon as Caroline joined CIC, she was quick to build trust and respect with all of her new colleagues, fostering a great working relationship with us. She was always there whenever we needed her and I was over the moon when I found out that she’d won the award! ”

Image: Caroline pictured collecting her award at the CIC 'Putting Individuals First Awards' 2009.